![]() For West Elm ship-to-store delivery, customers can pick their orders up from a local store that are not in stock. Shipping options include front door parcel delivery, local pickup from a UPS Access Point, truck delivery, or store pickup. The amount of negative reviews has reached the point where it becomes newsworthy, with poor ratings conveyed in several media outlets. There are poor ratings across many credible websites such as Trustpilot and Yelp, which detail horrible customer service experiences and delivery issues. However, it is hard to overlook the positives when there are several negative reviews. Another advantage is their room planner feature, which makes it easy to see how the furniture would look in the room it’s intended for. It’s nice to know that a sizable majority of their items are environmentally friendly and ethically made. All of their products have a modern and contemporary feel that is very much on-trend.Ĭustomers can shop through their sustainable furniture collection. West Elm has a wide array of furniture, home decor, wares, and furnishings that are all beautiful to look at. This West Elm furniture review is wary to recommend this brand due to the number of negative customer experiences. ![]()
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